Actual start and Actual end date did not get populated from child task on enhancement record

[dhanu3]

When we create any child task like testing task, documentation task under Enhancement record, Actual start date and actual end date gets populated from child task.

But when we create release from any existing product and from release form planning board if we add Enhancement record in that release and then update Actual start date or Actual end date on child tasks of enhancement, then Actual start date or Actual end date did not get populated. 

As we observe when we create release from Product related list, Time Constraint field value is set as 'ASAP' and when New release is created from Planning -> Release -> New module, Time constraint field is set as 'Start on earlier than' on release record.

Did anyone faced similar kind of issue? What is the exact issue here? 

[Ankur Bawiskar]

@dhanu3 

if you are expecting it to be auto-populated then did you check if that's OOTB feature to auto-populate

If not then you will have to handle it using customization.

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[dhanu3]

Hi @Ankur Bawiskar 

Yes OOB business rule is used to update those fields and it is working as expected. But not working in below case,

When we create release from any existing product and from release form planning board if we add Enhancement record in that release and then update Actual start date or Actual end date on child tasks of enhancement, then Actual start date or Actual end date did not get populated. 

[Ankur Bawiskar]

@dhanu3 

then there is nothing available OOTB for this

you will have to handle it using your custom solution

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[dhanu3]

Thanks Ankur! We will check this.