Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Jon Lim
ServiceNow Employee
ServiceNow Employee

The Q4'25 Store release brings transformative capabilities to Strategic Portfolio Management, empowering organizations to deliver business transformation with greater speed and precision. This release introduces powerful AI-driven features that eliminate duplicate demands, auto-generate acceptance criteria, and create measurable targets aligned to strategic goals. Combined with enhanced integration capabilities connecting strategy to execution, SPM teams now have the tools to align work to business outcomes more effectively than ever before.

 

Identify similar records

JonLim_0-1765476890453.png

Eliminate duplicate demands with AI insight

  • Detect similar demands automatically using AI search on name, description, and business case
  • Consolidate related items via an in‑record related list so Demand Managers can review and clean the backlog
  • Improve prioritization quality for approvers by reducing clutter and elevating true demand signals

Acceptance criteria generation

JonLim_1-1765476951406.png

Generate clear, testable acceptance criteria instantly

  • Save time by auto-generating acceptance criteria from user story context
  • Improve clarity and completeness to reduce ambiguity and defects
  • Accelerate delivery with cleaner backlogs and better alignment across teams

Target generation

JonLim_2-1765477024945.png

Generate measurable targets aligned to goals using Now Assist

  • Transform goal details into actionable, measurable targets using AI-powered suggestions
  • Ensure consistency and precision across teams with pre-populated fields for strategic alignment
  • Save time for OKR owners by reducing manual drafting effort and accelerating target creation

EAP and Jira integration

JonLim_3-1765477063737.png

Achieve end-to-end visibility from strategy to execution

  • Gain real‑time visibility into Jira execution without leaving your portfolio view
  • Simplify setup with guided steps and flexible mappings for projects and fields
  • Ensure consistent, trustworthy data across strategy and delivery for confident decisions

Playbooks in Project Workspace

JonLim_4-1765477102234.png

Empowers project managers with guided project execution

  • Simplify project execution with visual, step‑by‑step guidance
  • Accelerate onboarding for new or first‑time project managers
  • Standardize processes across teams with reusable playbooks

Multi-currency in financial planning

JonLim_5-1765477124016.png

Plan, track and manage financials in multiple currencies

  • Enable accurate planning by selecting an investment currency for each work item
  • Track budgets, planned, and actual costs in both functional and investment currencies
  • Simplify financial roll-ups and reporting for global teams with dual-currency visibility

With these enhancements, Strategic Portfolio Management continues to bridge the gap between strategic vision and tactical execution. Explore these new capabilities in the Q4'25 Store release and discover how AI and enhanced workflows can elevate your portfolio management practice.

 

To view the Delta Deck (additions and innovations with each release), click here. For more information, review the release notes, then schedule a meeting and demo with your account team, or contact us here.

 

Download the latest SPM features on the ServiceNow Store. For more information on Strategic Portfolio Management, visit the SPM page.