Add Assignment Group column to Collaborative Work Management Workspace

davideluvotto · ‎05-27-2024

Hi all,

It's possibile to add Assignment Group column in the CWM Board view within CWM Workspace?

Regards,

Davide

davideluvotto · ‎10-13-2024

Hi,

I resolve with the support of ServiceNow SPM Team.

You can modify Script include – BoardViewData (API sn_cwm.BoardViewData) and method – getGridColumns (column type Reference).
Please note that this will be customisation and would have to be reverted for smoother upgrade.

Regards

D

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Sohail Khilji · ‎05-27-2024

hi @davideluvotto ,

refer see if it helps :

https://docs.servicenow.com/bundle/washingtondc-it-service-management/page/product/itsm-workspace/ta...

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Fabio Cresta · ‎05-27-2024

HI Davide.

As an end user you can add custom columns to a board that points to a serviceNow table, including the group table.

This is at board level, meaning that you have to add the column to each board.

If you want to have the assignment group to all boards, an admin can add the attribute to the activity form (table sn_cwm_task)

davideluvotto · ‎05-28-2024

Hi Fabio, I will try to explain with some screens.

At this moment we still have the field "Assignment Group" within the CWM task, but we can't put it as a column on the board.

D

omar10148 · ‎10-13-2024

@davideluvotto Hi , did you find a solution for this issue ? i'm blocked in to