Add Filter on UI Page
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11-11-2024 04:25 AM - edited 11-11-2024 10:07 PM
Hi,
We have a button on the demand form . On click - it shows all the published knowledge articles.
I need a way to add the filter so that user can filter the knowledge records based on name.
Attaching the screenshot
OR
Need help on on this solution- I need a field (referencing to knowledge table) on glide modal window. On click on magnifying glass user should be able to select a knowledge article and attach to demand.
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11-11-2024 05:01 AM
Have you thought about opening the ESC / Service Portal's knowledge search page (even in a modal), instead of using a custom UI Page? The functionality you're describing is already available OOTB in portals, you just need to leverage it.
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11-11-2024 05:03 AM
Yes I know it's there on portal. But we need it on form