Add Project Number on Incident form and Change Request form

mallikabhupathi
Tera Expert

Hi all,

 

I need to add "Project Number" on the incident form and on the Change Request. 

 

How can this be achieved?

 

Attaching screenshots below.

 

mallikabhupathi_0-1681765006225.png

 

mallikabhupathi_1-1681765149897.png

 

mallikabhupathi_2-1681765342500.png

Thanks,

Mallika

 

3 REPLIES 3

Uncle Rob
Kilo Patron

I'd take the Welcome to ServiceNow and any of the on-demand fundamentals training on NowLearning.
Form modification is bread and butter servicenow.

CK5
Tera Contributor

I’m assuming that the project already exists.  If so, what you need to do is create a new field on your incident record.  That new field will be type = Reference. The table that you will reference is pm_project. 

https://docs.servicenow.com/bundle/utah-platform-administration/page/administer/field-administration...

manita1
Tera Expert

you might want to add a custom field and that can be done as @CK5  mentioned , but there is also a related list you can configure the form to get it added for Projects. screenshot below of how it looks on project . 

FYI, there is a parent relationship here , so depending on your requirement you can pick a field configuration or related list configuration.

manita1_0-1682109177514.png