Add Project Number on Incident form and Change Request form
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-17-2023 02:02 PM
Hi all,
I need to add "Project Number" on the incident form and on the Change Request.
How can this be achieved?
Attaching screenshots below.
Thanks,
Mallika
- Labels:
-
Agile Development
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-17-2023 03:17 PM
I'd take the Welcome to ServiceNow and any of the on-demand fundamentals training on NowLearning.
Form modification is bread and butter servicenow.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-17-2023 04:44 PM
I’m assuming that the project already exists. If so, what you need to do is create a new field on your incident record. That new field will be type = Reference. The table that you will reference is pm_project.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-21-2023 01:33 PM - edited 04-21-2023 01:34 PM
you might want to add a custom field and that can be done as @CK5 mentioned , but there is also a related list you can configure the form to get it added for Projects. screenshot below of how it looks on project .
FYI, there is a parent relationship here , so depending on your requirement you can pick a field configuration or related list configuration.