User Activity

CSM Query rule not working as expected. requirement 1: to show only those health cases for users that they opened , these users are basically membersrequirment 2: To show cases to Managers opened by their department. ibhad read acls before on the cas...
Hi , I am not seeing an option to apply template on knowledge article when trying to import an article with word file. I do see the option when creating an article from scratch , does that mean this feature is not available for import ?
I know Best practice is to have it at Business Application level, but if customer does has Business App for each CI, how would they risk those CI's  ?
How can we break down "active Directory" / "SAP" into an application service for service mapping ? likely there will be one for all, might be one per domain name?Any suggestions/Best Practices around it ?
After updating the plugin "Portfolio Planning" to latest version that includes PRogram lens, we are trying to use programs , but planning item table is not syncing programs from demand and projects table.For new records, it works fine , but when i im...
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