Additional Resources to Agile / Hybrid projects.
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‎05-15-2025 12:11 PM
Hello,
Appreciate your help in advance.
Is there is a selection for additional resources beyond just named individuals in Service Now projects for both waterfall and agile project build like Developer, Sys Admin, Vendor PM, Vendor Developer, Vendor sys admin.
Please let me know if this a OOB or should it be customized and thoughts on it?
-Thnaks
Shree

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‎05-15-2025 06:02 PM
Hi @Shree Nag ,
I believe your use case is aligned with the fact when you are planning the capacity but not yet sure who will work on it.
The answer to your question is yes.
This can be achieved in all the three - Agile, Hybrid or waterfall projects.
So you can do the resource assignment by group, role, or named resources.
For example: You have team defined as "Project Management" - you can assign the group "Project Management" ... when you identify the resources who would be assigned, just select the named resources from that group and assign them.
Same goes for Agile Development 2.0, just assign the "Assignment Group" on the story and in the sprint planning, the scrum team members can assign themselves on the story.
Hope this is useful.
Thank You!
Namita Mishra