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07-11-2025 12:17 PM
Hi all,
What changes in the project in the project workspace if you select a specific methodology?
This is what I noticed:
- waterfall -> standard project view
- agile -> agile phase (sprint), stories, epics are now visible; in the Planning section it is not clear what PM can do, I see "Add phase", then what? Can you please explain?
- hybrid -> what is supposed to change? How concretely the PM should behave to manage the project with this methodology?
Many thanks
Solved! Go to Solution.
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07-12-2025 10:23 PM
Agile Methodology in ServiceNow: When you select agile, ServiceNow transforms the workspace to support Scrum practices:
- Planning Section: When you see "Add phase" in agile mode, you're actually adding Sprints (not traditional waterfall phases). Here's what you can do:
- Create time-boxed sprints (typically 1-4 weeks)
- Set sprint goals and capacity
- Assign stories and tasks to specific sprints
- Manage the sprint backlog
- New Artifacts: You'll see Stories, Epics, and Tasks instead of just traditional project tasks
- Backlog Management: You can prioritize and manage the product backlog
- Sprint Planning: Plan what work goes into each sprint
- Agile Boards: Kanban-style boards for tracking story progress
Hybrid Methodology in ServiceNow: Hybrid mode combines waterfall structure with agile execution:
- Dual Structure: You maintain traditional project phases for high-level planning while using sprints for development work
- Flexibility: You can have waterfall-style requirements and design phases, then switch to agile sprints for development
- Mixed Artifacts: Both traditional tasks and agile stories/epics are available
- Governance: More structured approval processes typical of waterfall, but with agile delivery methods
How to Behave as PM in Each Mode:
- Agile: Focus on backlog prioritization, sprint planning, removing blockers, and facilitating ceremonies
- Hybrid: Balance upfront planning with iterative delivery, managing both traditional milestones and sprint goals
- Mark as New
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07-12-2025 10:23 PM
Agile Methodology in ServiceNow: When you select agile, ServiceNow transforms the workspace to support Scrum practices:
- Planning Section: When you see "Add phase" in agile mode, you're actually adding Sprints (not traditional waterfall phases). Here's what you can do:
- Create time-boxed sprints (typically 1-4 weeks)
- Set sprint goals and capacity
- Assign stories and tasks to specific sprints
- Manage the sprint backlog
- New Artifacts: You'll see Stories, Epics, and Tasks instead of just traditional project tasks
- Backlog Management: You can prioritize and manage the product backlog
- Sprint Planning: Plan what work goes into each sprint
- Agile Boards: Kanban-style boards for tracking story progress
Hybrid Methodology in ServiceNow: Hybrid mode combines waterfall structure with agile execution:
- Dual Structure: You maintain traditional project phases for high-level planning while using sprints for development work
- Flexibility: You can have waterfall-style requirements and design phases, then switch to agile sprints for development
- Mixed Artifacts: Both traditional tasks and agile stories/epics are available
- Governance: More structured approval processes typical of waterfall, but with agile delivery methods
How to Behave as PM in Each Mode:
- Agile: Focus on backlog prioritization, sprint planning, removing blockers, and facilitating ceremonies
- Hybrid: Balance upfront planning with iterative delivery, managing both traditional milestones and sprint goals
