Are There Any GenAI Features in, or Coming Soon to, SPM?

David Olson
Tera Expert

Hi All,

 

I've researched GenAI capabilities in SPM, but I haven't found any. All I recall seeing was a webinar about how to manage AI-related projects using PPM, or something like that.

 

If anyone can point me in the right direction, I would really appreciate it!

 

David

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Alexandre Assis
ServiceNow Employee
ServiceNow Employee

The first two GenAI capabilities are coming in the May Store Release (in a few days, actually).

From the top of my head, if I'm not mistaken, those two are Conversational Demand (create a new demand by talking to Now Assist) and Product Feedback Sumarization.

More to come in August...

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Alexandre Assis
ServiceNow Employee
ServiceNow Employee

The first two GenAI capabilities are coming in the May Store Release (in a few days, actually).

From the top of my head, if I'm not mistaken, those two are Conversational Demand (create a new demand by talking to Now Assist) and Product Feedback Sumarization.

More to come in August...

David Olson
Tera Expert

Thanks, Alexandre, that's helpful.

Hi @David Olson  

I am the Product manager for Gen Ai in SPM . 

Is there any specific area you are looking at for Gen AI ? I would also love to get to know more in a call if possible 

thanks