Resolved! Is there a way to import stories from Excel into PPM?
We have created stories in Excel and would like to import them into the project plan for Sprints
Forum Posts
Importing MS Project Plan into SN
Having recently attended training, I'm led to believe that if you import a MS Project Plan into SN, it should automatically over-write / delete / update the tasks that are already in SN. Experience tells me that this is not the case in our instance...
Test Management 2.0 In Progress/Results Column not Populating for Test Execution Suite
My company moved all their incidents and enhancements over to ServiceNow and I am a QA testing business analyst. They want me to start using ServiceNow for testing and I am following all the guidelines on how to set up a test plan, test cycle, test e...
SPM Subprojects
We extensively use SPM programs, projects, demands, resource, time etc. We are seeking detailed explanation and experiences using subprojects as we have many use cases in which we believe this would be valuable. Thank you in advance.
Managing Agile sprint overlaps and percentage complete
Hi, I have started to use the Agile sprints in Service Now and am looking to move to 2 releases per month. OOB the rules prevent 2 sprints from overlapping. Is there a reason for this not being allowed if you are releasing twice per month? In this sc...
SPM Enhancements
We currently utilize SPM demand, project records, resource and time management. We would know like to track approved enhancements and noticed that a demand can be created as either a project or enhancement. Seeking detailed information about the enh...
Duplicate time card and expense lines are created when weeks crosses months.
Hi, We have seen that there are duplicate expense lines and time cards are created when weeks crosses months . example for the week starting from 27th sep 2021. Is there a way to improvise this?
Resolved! Copy Benefit Plans related list data from demand table to project benefit plans.
Hi Community, My project requirement is to copy benefit plan related list data to project benefit plan whenever new project is created from demand. Thanks,Reena
Import MS project
Hi, i have an issue with importing MS project always gives me errors , please can you help me with solutions
Who has the cheatsheet on how all the "DPM, PPM, StPM, SePM" tables connect and should be used?
Does anyone else constantly struggle to keep up with all the tables that are related to strategic, service, digital, and project management? Is there a cheatsheet somewhere? For example how does someone approach trying to tackle these things (from a ...
Resolved! Resource capacity planning on planned maintenance tasks
Hey all! We are an organisation that are currently transitioning from a PPM system to SPM in ServiceNow. Currently we are developing a framework for planning maintenance tasks accross our organisation, so that we can prioritize these along with proje...
why external users cannot able to access Visual task board even they are member?
Hi All,Actually on Project we a Custom list collector field , in that we have add our customers to that, now on the visual task board we added them as a members , so they can go through the vtb though link, but when they are click on that project the...
Resolved! How can we create a Group by View in ServiceNow
Hi Can someone please help me in creating Group by View, wanted to have Grouping based on capability
Percent complete field on project form of an Agile type project
We have Agile and Waterfall projects. The Agile projects have Epic, Feature and Stories, scrum tasks. There are users working on these Stories and also booking time to it but still the percent complete field on Project form remains as 0 percent. I fo...
