Assessment metric type filter condition changes when I generate assessment from indicator.

tejasvini_1234
Tera Contributor

Hi,

I am trying to generate assessment from an indicator table (apm_metric) for which as assessment metric type (asmt_metric_type) is already configured and filter conditions are added there. But when I click on 'Generate Assessment' button and changes the condition (on table 'sn_apm_generate_assessments') before sending assessment for particular indicator then the filter condition in assessment metric type also got change. How can I reset the filter condition of assessment metric type to default?

1 REPLY 1

mcastoe
ServiceNow Employee

Unfortunately, the way Generate Assessments works from the Indicators in APM, is that it will  manipulate the Metric Type filter using the filter you setup in the popup.  The only way to avoid this is to configure and send the Assessments from the Metric Type.