Allocation workbench - Notes field disappears

joeweisiger
Giga Expert

‎10-22-2023 07:21 PM

Allocation Workbench Notes (1).png

Allocation Workbench Notes Disappear (1).png

Hello,

When we are in the planning console - allocation workbench you can see the notes field.  When details is expanded, the notes field disappears.  Notes is checked in the configuration.  Is there a way to configure this so that notes does not disappear?

Any help is appreciated.

Thanks,

Joe.

 

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Namita Mishra
ServiceNow Employee
ServiceNow Employee

‎10-31-2023 07:53 AM

Hi @joeweisiger ,

Thanks for sharing the screenshots along with the question.

Can you please check internally if Notes is added by admin.

Out of the box, I believe, Notes field is not available. Below is the screenshot:

 

Screenshot 2023-10-31 at 10.51.40 PM.png

 

 

Hope this helps. If it does, please mark it as helpful \ correct answer.

 

Thanks,

Namita Mishra

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