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Resolved! Need to make a variable as hyperlink in business rule

@Allen Andreas   I have a requirement to make a variable value "Number" to be added to work notes(this part is working) Second part is whenever user clicks on "demand number" from work notes they should be redirected on the service portal where this ...

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Talha3 by Kilo Guru
  • 1003 Views
  • 7 replies
  • 1 helpfuls

Resolved! Missing record

I have a time card that I cannot find in prod but can find in dev.  I have the sys_id but I cannot find anything in prod.  Any idea how else I can retrieve?  I'm trying to find the root cause. Thanks!

Resolved! Want to hide a sub-module based on group

Hi,I have created a module under service catalog -> open records. Want to display the module only to a group. Please suggest how to achieve itThanks in advance

Creating Agile Development Roadmaps in ServiceNow

Good Morning, I am curious about creating a agile development roadmap in the platform. I tried using the Alignment Planner Workspace in a developer instance but wasn't able figure out how do make it focus on an assignment group. Basically I just want...

John SNOW by Kilo Contributor
  • 1493 Views
  • 3 replies
  • 0 helpfuls

How to replace GlideScriptRecordUtil in Scoped applications ?

We are developing a custom scoped application for PPM .Requirement is to update a record feed of a project , when a new status update(using Status Updates -Related list ) record is created.I have created the Table notification for the same and it is ...

Demand Stakeholders

i have many stakeholders configured for a portfolio but   when I create a demand I want the stakeholders auto selected based on the program selected not all the portfolio stakeholders (or) Related to a function that was entered in Portfolio managemen...

venuk by Kilo Contributor
  • 2299 Views
  • 7 replies
  • 1 helpfuls

Resolved! Project Workspace - view multiple projects

Hello! In the Project Workspace, under the "Planning" tab, we're able to see that project's PRJTASKs in a Gantt view, which is great. Is it possible though to see multiple projects in this view? It doesn't have to be in the Project Workspace either. ...

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Michelle B by Tera Guru
  • 2194 Views
  • 4 replies
  • 1 helpfuls

Create a report of groups that includes all group members

I'm beand new to SN so please be patient (we arent even live yet).     I'm being asked to create a report of all assignment groups and include the assignment group members.   I haven't been able to get a report of the groups and include the group mem...

Bring the closed sprints to the backlog view.

Hello everyone, I'd like to show in my backlog  the sprints which are already finished in the quarter we are in. So, while we are in the same quarter, I'd like to keep showing all the sprint even if it is already finished. What does it control this ...

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Blockers vs Impediments in stories

On the STORY form, there is an OOTB checkbox called "Blocked", and we're already using it.  I think a blocker is actually stopping work for continuing.  An impediment could be simply slowing down or impeding work.  They're quite different, and we're ...

Update default filter in "Sprint Planning"

I want to update the predefined filter in the "sprint planning" for the list view within the backlog board. I'm currently working in the Rome instance.  Currently, it is set to the following (refer to screenshot).   I would like to group records by '...

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MMT3 by Tera Contributor
  • 1756 Views
  • 2 replies
  • 0 helpfuls