Resolved! Export to Microsoft Project error
When Iam trying to Export the project as MS Project its downloading in xml instead of mpp format.
Forum Posts
Resolved! DPM 'Build' Tab Items - relationship between Business Application and Product
Looking for clarification on pre-requisite data model build requirements to properly display items in the 'Build' tab in a DPM (Digital Portfolio Management) Portfolio. There seems to be an implied relationship between Business Application (cmdb_ci_...
Resolved! How to add demand requirements in related list on demand?
Hello all, please see image below. To start, the DREQs were not being closed after the PRJs were closed, and I was having trouble removing them from the queue. To fix this issue, I created a business rule that when the demand is closed, the demand re...
Resolved! Convert a Project Risk to an issue
Hi Folks, I am new to SPM, but I am quite surprised there is nothing OOTB to convert a Risk to an Issue. Am I missing it? If there is nothing OOTB, can someone advise me on how to go about this? Our PMO would like the ability to convert Risks to Iss...
How to request for additional hours in an allocated resource plan without extending to new date
As a project manager, how to request for additional hours in an allocated resource plan without extending the same? ie. Want to keep the resource plan end date same but just need to add some additional hours. When Project Managers try to extend the a...
Dependencies in SPM
Good morning all, I have trying to work out the most effective and efficient way to view, manage and anlyse dependencies (not logical i.e. predecessors or successors) for a portfolio of Programmes and Projects within SPM. I am aware there is the fun...
Colour of Project State
Is anyone able to explain what drives the status of Projects in terms of what makes it go red yellow or green on the overall project?
Resolved! Implementation of Monetary and Non-Monetary Project Benefits Lessons learned
We are looking at turning on project benefits (monetary/non-monetary) to SPM - starting in Demand and carried through to PRJ. What were some of the lessons learned from your organization's implementation? - how does your organization utilize the feat...
Resolved! Enable Strategic Planning Workspace
Hi Team, Could you please let me know how to 'Enable Strategic Planning Workspace', workspace should display under Workspaces bar. Please check the below screenshot. Thanks,Pavan
Multi level pivot report - aggregation based on more fields
Hello Community, I have tried to create some more complex reports within the system, especially multi-level pivot reports, but it looks like the possibilities are limited.The requirement would be to create a multi-level pivot report, where the aggreg...
Schedule on sys_user table
Hi all, Who can set up a schedule for a user on sys_user table?Can users setup their schedule by themself if yes then what role will be required for users to set schedule for themself. Thanks,Priyanka
Bulk Upload of Test Cases into ServiceNow's Test Management 2.0
Hello,We have Test Cases created in standard excel format which we would like to upload into Test Management 2.0.Does anyone have any experience or even documentation(or article links) specifying the step-by-step process of doing so using ServiceNow'...
Change Report Color
I would appreciate some help with reporting colors.I have created a report called "overall project health" using the project_status table, a type of semi donut and grouped by overall health. It displays the values from that table of Red, Yellow & Gre...
service portfolio owner field
Hi all, We're setting up de foundation part of Service Portfolio management, so just the data and nothing more using the foundation part that is part of the platformwhen you are defining a portfolio you can fill the owner and the manager of the portf...
dependency field on the rm_story table
I recently installed the Agile Development 2.0 plugin. Our scrum master setup some dependencies with other stories. They then added dependency to the list layout and saw it was blank. I figured this was due to dependent stories being part of a many t...
