Hi everyone,
We've recently integrated Azure DevOps with ServiceNow using the out‑of‑box ADO integration. The connection is working, and I'm able to use Import Work Items, but I'm noticing an odd limitation.
It seems ServiceNow is only importing Azure DevOps work items (User Stories) that have been recently updated. Any older items—especially those from years ago that haven’t been touched—are not being pulled in during the import.
Has anyone run into a similar issue?
