We've just deployed the SPM module in our organisation, and we're already seeing the benefits of having a single source of truth, an established demand workflow built into the tool and a resourcing space to help us with workforce planning.
However, now that we've gone live, we're thinking about what regular activities we need to do in order to maintain and continue developing our demand and project management capability, which ServiceNow supports. Does anyone have a view of the key activities that their organisation performs to continually manage their SPM module and ensure that it continues to mature?
