Burndown Chart is Empty in Agile Board No Data Displayed

FatmaB
Tera Contributor

I am experiencing an issue with the Burndown Chart in ServiceNow Agile Development. When I open the burndown chart for a sprint, the chart window opens but remains completely empty (no lines, no data displayed), as shown in the screenshot below.
Context:

Agile board: configured and accessible
Sprint: active and contains user stories/tasks
Stories: have estimates (story points) and are assigned to the sprint
Work has been moved across board columns 

Issue:
Despite the above, the Burndown Chart shows a blank screen with no plotted data.

1 REPLY 1

FatmaB
Tera Contributor