Can we make complete state update set to inprogress and will configure the form is possible?

Shantharao · ‎09-01-2016

Hi All,

Can we make complete state UPDATE SET to inprogress and will configure the form is possible?

Thanks,

Burra

Ajai S Nair · ‎09-01-2016

Hi Burra,

You can reopen and set it as your current update set and then capture the form changes. The previous changes also will not be affected but it is not recommended.

As a best practice please:

-never reopen any update sets .Please refer the link below.

http://wiki.servicenow.com/index.php?title=Update_Sets_Best_Practices#Update_Set_Validation

If you need to add some new updates to an existing one then create a new update set. Go to sys_update_xml table containing all of the changes done in the previous update set by searching with update set is 'previous update set name' and move all of the changes to new update set by setting the update set field with new update set name. All the changes will be captured and now you can make the new changes and move the update set.

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BALAJI40 · ‎09-01-2016

Hi burra,

please mark my response or any other as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

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