Cannot produce results for Resource Management workspace

Cathy Skinkis
Tera Contributor
 
2 REPLIES 2

Mark Manders
Mega Patron

Is this just a statement? 
If you need help, you will need to share more information. What are you seeing, what are you expecting, what has been done recently or did this never work? Please understand that from this one liner there is no way any one will be able to help you.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

SasankaV
Mega Guru

Hey @Cathy Skinkis , give the below steps a try:

- Check User Roles: Ensure you have the necessary roles (e.g., Resource Manager, Portfolio Manager) to access Resource Management workspace.
- Workspace Configuration: Verify if the Resource Management workspace is correctly configured and accessible.
- Permissions: Ensure your user profile has appropriate permissions to view and manage resources.
- Data Availability: Ensure that resources, allocations, and assignments are correctly populated in ServiceNow.
- Filters and Views: Review applied filters and views in the Resource Management workspace to ensure they are correctly set.
- System Performance: Check if there are any system performance issues impacting the display of results.
- ServiceNow Instance Health: Monitor the ServiceNow instance health dashboard for any issues affecting performance.
- ServiceNow Support: If issues persist, contact ServiceNow support for further assistance and troubleshooting.

Let me know if it doesn't work. I'd be happy to assist.