Create Different Assessment for Demand Stakeholders
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10-14-2025 01:00 PM
The OOB Demand Notifications are not Appropriate for our Organization. I have already created a new functioning Assessment (very simple) and want to use that to score my demands and appear on the Demand Workbench. I want to turn off the OOB Assessments as well. Has anyone done this and have a ny tips? Thank You.
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Service Portfolio Management
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10-15-2025 03:40 AM
Hello @Sean Hamilton1,
You can deactivate the OOB (Out-of-the-box) Demand Assessments as shown below:
All > Assessments > Metric Definition > Types > Demand
If you’d like to use your own custom assessment, make sure it’s configured similarly to the OOTB Demand Assessment so that when you qualify a demand, it updates the demand score and appears on the Demand Workbench.
For more details and step-by-step configuration guidance, you can refer to the documentation here:
If my response helped, please mark it as the accepted solution so others can benefit as well.
Muhammad Iftikhar
If my response helped, please mark it as the accepted solution so others can benefit as well.
