Per the ServiceNow documentation, to create rate models, rate model attributes, and rate lines, users need the pps_admin role.
I have granted the pps_admin role as well as the rate_model_admin role to the users. They are able to create the rate model itself, but cannot see the new button to create the attributes or rate lines.
I checked the permission analyzer and they have create, write, and read permissions to each of the tables. There is also not a list control on these tables applying a unique role for the new button.
What am I missing?
