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Custom state "Closed Cancelled" is not mapped to any state bucket

Dhiren Aghera
Tera Guru

‎04-04-2019 02:34 AM

I am getting an error message -  Custom state "Closed Cancelled" is not mapped to any state bucket. Can someone help me in understanding the error message and guide me accordingly.

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Harsh Vardhan
Giga Patron

‎04-04-2019 02:42 AM

did you check the below article?

https://hi.service-now.com/kb_view.do?sysparm_article=KB0720080

Ramu Aadimulam
ServiceNow Employee
ServiceNow Employee

‎04-22-2019 11:10 PM

Hi,

Here is the documentation link.

Customize a state for project or project task

 

Thanks,
Ramu

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