How to find how the stage field value in demand table
How to find how the stage field value in set on demand table, i have checked all the possible configurations,based on type field the stage field value is set
Forum Posts
Notification: How to Add Dynamic Link of Employee Service Portal in Notification
Hi Team,I have requirement to add Employee Service Portal Link Dynamically in Email Notification.Please help me to fulfill this requirement.Thank You!
Click Navigation into Tabs in Strategic Planning Workspace for EAP?
Can EAP be enabled so that clicking a link opens records in tabs inside SPW instead of navigating away from the current page to the record? This is how navigation works in Service Operations Workspace, and it's wonderful. I'd love to see the same fun...
Granting customer project contacts access to project status reports and project change requests
Hi, is there anyone here who knows how to add status reports and project change requests to the list of available menu items in the project page of the CSM portal so that project contacts, who have been granted access to a given customer project, can...
Projects and Pending state
Hi all, I’m working on an instance where the project lifecycle was customized so that all states depend on one of the phases: Initiating, Planning, Executing, Delivering, and Closing. In other words, each state is only available within its correspond...
Resolved! SPM- Project Workspace - Budget allocation not correctly shown
Hi I have a simple set up where one resource working 160hrs at rate of 158/hr. System generates cost for the resource for one month of the assignment as 25,280. When i toggle OFF the Budget allocation the total is shown correctly. But when i toggle i...
Resolved! Links in past live discussions/trainings
Found on YouTube this video from June2025, "SPM Resource Management Workspace: A new approach for assigning resource to outcomes", has this slide at the 1:19:00 mark near the end the shows a link to "SPM/ITBM YouTube Playlist". Can you please help...
Can we apply COE Security Policy in SPM ?
Like HRSD , do we have anything like COE security policies which could be used as an alternative to ACLs? Please let me know.Thanks, Subham
Using a Playbook Questionnaire for Demand creation
So this is a bit off-the-wall, but I am thinking that the Playbook Questionnaire, when embedded in the ESC, provides a paginated and interactive experience for capturing details of a demand, and then triggers an aligned process flow for the new recor...
Changing Phase Names
Hello! How can I change the names of the phases in SPM? I've been going round and round in circles trying to find the answer!
How can we enable Email Composer in EAP?
I want to enable Email Composer (Docs - Communicating via email in Workspace) in EAP so that my teams can keep email communications related to Features and Stories in those records. The article I linked to shows the feature, but it doesn't explain ho...
How to Integrate Agile Development with Resource Management for Sprint Planning in ServiceNow?
Good morning,I'm currently setting up Agile Development in ServiceNow to manage our sprint planning, and so far, the Agile configuration is working as expected.Now, I’m trying to achieve the following:• When a Scrum task is assigned to a user, the e...
View options in "jump to section navigation" in sn_align_core_demand
Hi @Namita Mishra, The way we have "View" option in the dmn_demand record in the Strategic Planning Workspace's(SPW) jump to section navigation(three vertical dot), why do we not have it in the sn_align_core_demand record in SPW's jump to section nav...
Intangible benefits
Dear Community folks, Just checking how do you guys compute Intangible benefits i.e., Non Monetary benefits. How does that compute to Net Present Value in ServiceNow. RegardsAkhila
How to link a subproject to an existing project within the project workspace
I would like to know how to link a subproject to an existing project within the project workspace.I understand that I can link them by selecting the subproject tab from the following screen and creating a new one, but is it not possible to link them ...
