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Resource Assignment is front loading the hours

We have started using Resource Assignment and we have noticed the hours are being front loaded. The resource plan says even but when we look at the hours of the resource assignment it is only putting hours in the first 2 weeks of the month and then l...

Karlie by Tera Contributor
  • 2115 Views
  • 9 replies
  • 3 helpfuls

Nothing being generated in Sprint Tracking

Hi all,  I am in the process of testing Agile Development 2.0 on our development environment running Xanadu.  Everything works up unit I click "Start Sprint" at this point I am taken to the sprint tracking page and nothing is generated vtb wise.  All...

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Dan74 by Tera Contributor
  • 328 Views
  • 1 replies
  • 0 helpfuls

Backlogs aligned to planning items

We are utilising the Strategic Planning Workspace with a product lens. With the introduction of Scrum Programs, I am looking for a way to create a backlog that only includes EPICs that have been prioritised (ie. exclude those that have a planning sta...

ServiceNow Anaplan spoke

Hello,i've been asked to scout a ServiceNow - Anaplan integration scenario, in order to move program information from and to ServiceNow.i checked Integration Hub spokes list and i cant find Anaplan.Can you confirm that we don't have any available spo...

Tracking SAFe PI Risks

Would like to know how others are tracking your PI risks in ServiceNow Scaled Agile Framework (SAFe). It offers a way to identify, track, and manage PI Objectives and dependencies, but I don't see anything for Risk.  Am I missing something or is it n...

jaguthrie by Tera Contributor
  • 437 Views
  • 1 replies
  • 1 helpfuls

Help with generating Fiscal Period for a single year

Hello, In our live instance we need to re-generate our Fiscal Periods for 2022 (they were inadvetently removed). Is possible to do this for a single year (bearing in mind that we are now in 2023 of course)? Or would we have to remove all of our Fisca...

davidsmith by Tera Expert
  • 1497 Views
  • 10 replies
  • 3 helpfuls

Resolved! How to duplicate tests in Test Management 2.0

In Test Management 2.0, is it possible to copy a test so that you don't have to start from scratch when creating a similar test (in case only a few steps differ)? It was possible in Test Management 1.0 but that functionallity seems to be gone. Thanks...

Community Alums by Community Alums  
  • 3544 Views
  • 7 replies
  • 24 helpfuls

Assign Skills to HR users and group

Cloud Dimensions wants to utilize skills when routing HR cases. When a case is assigned to a group and needs a particular skill, the system will look in the group to find who has that skill, then automatically assign the Case to that person. The reco...

PrathyushaR by Tera Contributor
  • 589 Views
  • 2 replies
  • 1 helpfuls

The HTML in the Idea form is not loading in PRD

Hello folks,When I go to the Production Idea Portal, the HTML on the Description is not loading for me and others. If just displays this moving dots.  This is not the situation when I click on the TEST and DEV Idea Portals, which displays the correct...

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Hola Ola by Giga Guru
  • 1098 Views
  • 8 replies
  • 2 helpfuls

How do I modify a Project Template?

Once a Project Template is created, how do we edit that template?  Or do we have to create a new Project from the Template, edit the Project and save as a new template?

andytom by Kilo Contributor
  • 2741 Views
  • 9 replies
  • 3 helpfuls

Resolved! Viewing Agile Stories - Is there a better view available?

I have found two different views to display my agile stories, but both views show different types of information (ex: some fields are available in Stories, but not in Backlog Planning). I don't like that Stories does not show the Work Notes or Change...

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KarrieDash by Tera Expert
  • 743 Views
  • 2 replies
  • 0 helpfuls