Hi Community, I want to know where can I find industry standard implementation of PA enabled dashboard for ITSM and other modules? I am a bit lost in terms of where I can find them. I have been tasked to find the current industry standards for a Perf...
Hi All I wanted to add "Related record" tab in project workspace and under that all related list should appear similar to the incident record in service operation workspace. Currently , the related record is shown in the project workspace as individu...
Hi everyone,We're experiencing an issue with Resource Management Workspace in ServiceNow. When users submit their timesheets, the actual hours entered for Project A are appearing under Project C in the Resource Management module. However, the timeshe...
We're looking to get started using document templates through the project workspace and can't seem to figure-out where the default templates live in the system. I would expect that they could be found under Document Templates / All Document Template...
How do you complete a resource assignment? Earlier in Resource Plans, if there was a piece of task completed before the planned end date, the project managers had an option to mark the resource plan as complete. I am not able to see any such option i...
Hello, I'm trying to understand the relationship between Agile stories/epics, SAFe stories/features within the new Project Workspace in ServiceNow, specifically when the project execution type is Agile. I'm seeing inconsistencies and would like to as...
Trying to understand if its best practice to create a new Agile Group for users or if by adding "Agile Team" to their existing assignment group that is the same thing. What is the purpose of each? Does one grant more access than the other? Not fo...
I am unable to use project workspace for Engagement project. Request the process to use it.
Hi All,I have added and configured an additional planning attribute. It is showing in SPW under resource capacity as well as resource assignments but cannot see it under Resource Management workspace. There is no option to add the additional attribut...
This seems like a simple question, but I couldn't find an answer anywhere. I have a very simple list report which I want to use on a dashboard to display Project Name, and Description.I have two formatting issues:1) The two columns in the report are ...
In the Agile Board, on the Sprint Tracking tab the default view is for current Sprint only. Is there any way to view multiple sprints under the Sprint Tracking view?
How do you associate test results to change We use test management to for creating and testing how test results are included in a change record before approval
When creating a Project Status Report for some reason I am getting Fiscal Year 2024 monthly buckets for costs and resources on the graph. I have looked through all resource and finances items and everything starts Fiscal Year Month 1 (January) in the...
I am trying to figure out how I can make an assignment rule (or similar) so I can auto assign ideas to a specific assignment group based on the category of the idea.I have limited the number of categories a user can select to 1.I can see that the sel...
I need some guidance on the best way to write a Story in Agile to capture several rule changes ( assignment rules and classification rules) made to update sets to be moved between environments. The persona would be a systems administrator. Any ideas ...
