CWM: Start date format bugs out the Gantt chart view

markmilkere
Tera Contributor

‎03-19-2025 04:50 AM

Hello everyone,

 

it seems that tasks that are moved around on the Gantt view result in a bug of the start and end dates. After that happens, tasks can't be moved on the Gantt view and manually inputting the dates has no impact either. 

 

The instance is on Yokohama.

Is there a fix for that?

 

Thanks for your help

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Brittin Salmon
Tera Contributor

‎03-27-2025 08:13 AM

Having the same problem. Will update if I find a fix. 

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Sunil B N
ServiceNow Employee
ServiceNow Employee

‎03-27-2025 09:43 AM

Hi @markmilkere  @Brittin Salmon ,

We are sorry that you are facing this issue in CWM workspace(v4.x). 
This has been addressed in the v5.0.
And as an alternative, see if you can apply the below update set if is (v4.x). Or please raise a case with us, we will try to assist you.

I hope this helps.

Thanks and regards,
Sunil B N

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BrianProvencher
Giga Guru
In response to Sunil B N

‎04-22-2025 12:04 PM

I've updated our CWM to v5.0, as well as applying the above update set, but we are still experiencing the same issue. Any ideas?

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Sunil B N
ServiceNow Employee
ServiceNow Employee
In response to BrianProvencher

‎04-28-2025 06:40 AM

Hi @BrianProvencher 
I am sad to hear that.
Will it be possible to create a case with so that we can take a closer look into the issue?

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