Default value for a variable in Service Catalog variable set from User table

[G Balaji]

Hi,

I have two variable in a service catalog variable set which has to display user's phone number and department on loading catalog item. I need to set the default value. How do I do it?

Thanks,

G Balaji

[#2]

Hi Balaji,

Write below code in your default value :

javascript:gs.getUser().getRecord().getValue("mobile_phone");

Thankyou 

Ajay

[G Balaji]

Hi Ajay,

Thanks for the response. I need to get the value of Business phone field. I could get the value of Mobile Number field, but not business phone.

Regards,

G Balaji 

[Yash Agrawal1]

If you want business phone number field just type

javascript:gs.getUser().getRecord().getValue("business_phone");

 it wil definetly help you....

please mark it correct.

[TK Wickz1]

Hi Ajay,

This code worked. Thank you.

[Yash Agrawal1]

If you want a currently logged in user phone number on incident form. Simple type in " on change " client script var phone=g_form.getrefrenece("caller_id).phone; here caller_id is the feild name on the change of value of that feild,that client script will execute. and .phone is the feild name of user table where actually the number of selected caller is stored.