Defaulting the new Project Workspace

Community Alums
Not applicable

‎08-31-2022 02:15 AM

This month our instance has been upgraded to San Diego, as such we have been able to take advantage of the New Project Workspace and our end users love it.

We've been asked to default projects to use the new workspace instead of the Classic view, saving a few clicks each time.

Has anyone made this change, or know what needs to be done to implement this?

find_real_file.png

Our users, use the UI action in a project to load the Classic view at the moment.

find_real_file.png

Thanks in advance, 

Aaron

 

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6 REPLIES 6

petrb
Mega Guru

‎08-31-2022 05:29 AM

Hi there,

you might need to install new Project Workspace available through ServiceNow Store available here.

Kind regards,

Petr

0 Helpfuls

Community Alums
Not applicable
In response to petrb

‎09-01-2022 02:43 AM

Hi Petr,

We have version 2.1.0 of the new Project Workspace installed. This is more around, how we make it the default once it is installed. 

N.B  - I know there is some functionality that is still not present in the new Project Workspace, so removing the old one altogether is not an option at the moment.

 

Thanks,

Aaron

0 Helpfuls

Namita Mishra
ServiceNow Employee
ServiceNow Employee

‎08-31-2022 02:19 PM

Hi @Aaron Riley ,

To save the clicks, you can access 'Project Workspace' from the 'Workspaces' menu. This will take the user directly to the new project workspace.

find_real_file.png

Please mark this as Helpful / Correct Answer, if your query is resolved.

Thanks,

Namita Mishra

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Community Alums
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In response to Namita Mishra

‎09-01-2022 02:46 AM

Thanks, that is helpful and is the suggestion I have provided to the business, however it still leaves me with the few outliers that will access a project through a dashboard. I think we're just going to have to create a new UI action and remove the one that defaults to the old project workspace.