Demand and Project scoring

[Alvis1]

I'm looking for feedback and assistance with demand and project scoring.  If my understanding is correct, OOB demand and project scoring doesn't include the priority value.  Is my understanding correct?  Also, has anyone made any scoring customization that includes the priority value and has any additional insight on the best way to include the priority value in the score? 

[Louis Savalli]

Yes, it's calculated in a script include.  I forget which one but if you search script includes for "demand" and "assessment" you should find it.

[Alvis1]

Yes, I found it and for the scrip to return an explicit value, just so that I can see a change.  Nothing changed.  It seems like the script isn't running.

[Prashant_S]

I would recommend you to use Scoring in Strategic Planning Workspace for your prioritizing your projects and demands. You can also create your own custom scoring frameworks involving any custom attribute. Follow the below documenation:
https://www.servicenow.com/docs/bundle/yokohama-it-business-management/page/product/spw-scoring/conc...