Here is what I am trying to accomplish: As part of a Change Request Record Producer, the user selects from one of a set of Project Plan templates that closely matches the type of change. Or perhaps the workflow figures out which project template t...
Has anyone seen a situation where the cascade delete does not work and what did you do to fix it? Here's the scenario: I have two tables (Table 1 and Table 2 lets say). Table 2 has a reference field on it that references Table 1. On the diction...
Hi, I have a 'script include' which creates a .docx file as an attachment. I can execute that script as I am an admin ( I can create attachment through script). However, When I try this through 'non-admin' user, its not working at all ! Do I need t...
An old problem and challenge that I hope anyone can help What does the metric definition look like that will capture the assignment group at the time of the event? For example when a ticket status goes from new to active, what was the assignment ...
Hi, I currently display whether a record has an attachment in list view using the field style. Is there any way I can OPEN the attachment from list view? Many thanks, Madeleine
Hi everyone, wanted to ask a question about something that recently happened. before the creation of a record, I have a few before business rules that run to make sure the information supplied is correct. For example, a date field. If the user entere...
Greetings,I would like to know if the ability exists for me to import a bpmn xml into the workflow side of service now, or if it's possible to export workflows that already exist in service now as bpmn xml. I would like to ensure that business proces...
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