Demand Assessments

Mary36
Tera Expert

Good day,

 

Our business stakeholders are considering creating a customized assessment/criteria from what is recommended by ServiceNow - demand-evaluation.pdf (servicenow.com)

 

If they do so, what should they consider as they develop a customized assessment?

 

Thank you.

 

 

 

1 REPLY 1

Dhiren Aghera
Tera Guru

Hi @Mary36 There is a robust OOTB demand assessment available as per the documentation shared option 3 - ASSESSMENT SCORING and it works seamlessly and helps Demand Managers asses and prioritize. Recommend to have a look at these solution and then look for customization if needed.