Demand Assessments
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08-14-2023 01:38 PM
Good day,
Our business stakeholders are considering creating a customized assessment/criteria from what is recommended by ServiceNow - demand-evaluation.pdf (servicenow.com).
If they do so, what should they consider as they develop a customized assessment?
Thank you.
1 REPLY 1

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08-18-2023 03:41 AM
Hi @Mary36 There is a robust OOTB demand assessment available as per the documentation shared option 3 - ASSESSMENT SCORING and it works seamlessly and helps Demand Managers asses and prioritize. Recommend to have a look at these solution and then look for customization if needed.