Demand Playbook is triggered but not visible on Strategic planning worksoace

saurabha_upare
Tera Contributor
We have an out-of-the-box (OOTB) playbook called "Demand Workflow" for Demands.
saurabha_upare_0-1780305983441.png

 

I published this playbook and then navigated to Strategic Planning Workspace → Demands, where I created a new Demand named "Test".
saurabha_upare_1-1780306077865.png

 

However, the playbook is not visible on the Demand record. Why is this happening?
saurabha_upare_2-1780306124399.png

 

Trigger condition of Playbook is Create record (no other conditions) and I checked the Process Execution, Demand Workflow playbook got triggered

saurabha_upare_3-1780306273422.png

 

We have not done any configuration, everything is OOTB, let me know why it's not visible.

8 REPLIES 8

It's OOTB

@saurabha_upare 

is it getting attached in some other instance?

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar  What do you mean?

@saurabha_upare 

I am referring in any other instance i.e. UAT, QA etc?

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader