Demand Playbook is triggered but not visible on Strategic planning worksoace
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3 hours ago
We have an out-of-the-box (OOTB) playbook called "Demand Workflow" for Demands.
I published this playbook and then navigated to Strategic Planning Workspace → Demands, where I created a new Demand named "Test".
However, the playbook is not visible on the Demand record. Why is this happening?
Trigger condition of Playbook is Create record (no other conditions) and I checked the Process Execution, Demand Workflow playbook got triggered
We have not done any configuration, everything is OOTB, let me know why it's not visible.
8 REPLIES 8
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2 hours ago
It's OOTB
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53m ago
is it getting attached in some other instance?
Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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46m ago
@Ankur Bawiskar What do you mean?
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39m ago
I am referring in any other instance i.e. UAT, QA etc?
Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader