Difference between Project State and Phase

[jarrejo11]

Hi all, I guess not a new topic.

Theres a really nice article from Rae Ann Prasnic on the topic.

Understanding Project States - ServiceNow Community

That said Im trying to get my head around it still.

For example Users ask:

What does it mean if: Project State=Pending and Phase=Executing?

What does it mean if: Project State=Work in Progress and Phase=Initiating?

I am a little stuck how to answer such questions. It is confusing to Users and not intuitive!

How would you answer those questions?

Best regards

[Yashsvi]

Hi @jarrejo11,

please check below link:

https://www.servicenow.com/community/spm-forum/project-phase-vs-state/m-p/1006514

Thank you, please make helpful if you accept the solution.

[jarrejo11]

Hi Yashsvi, That article points to the article that I mentioned in my original post.