Sorry I have one more question with regards to requesting changes on resource plans The PM can request changes to RP if the plan is in requested or confirmed state In instances in which the plan has been confirmed/allocated I know that there are opt...
Hello all Have an interesting issue in the Agile Development module. The field "Acceptance criteria" is mandatory, but the asteriks is not displayed in the form. For the Short description this is displayed correctly. If you leave the field empty and...
I need to change the owner of a dashboard in PPM which I believe only the dashboard owner or dashboard admin/admin role can do. Does anyone know if more than one individual can become the owner of a dashboard? Thanks in advance.
Hi, I want to change/adjust the Project Task dates. Which I am not able to do as they are read-only. How can I do that? I have admin access. Thanks, Vaishnavi
Hi everyone. I have a simple doubt but I can not discover what am I doing wrong. I am charging a Resource Plan for a Demand without Rate Model so I want to have the rate of the Role. I am charging a Resource for a Role - DBA Role - that has a Rate $ ...
I have two questions. 1. Does Test Management 2.0 require any extra licensing or subscriptions to use? 2. What is the difference between releases under Agile 2.0 and releases under the core platform? (see screenshot for context)
Hi, Could you explain me how Servicenow do to swich between "Complete" and "Deffered" in the process flow ? Regards
Hi All, I want to display to display email script information in a table format for the notification?, this notification basically trigger when fields(termination value , contract termination) changes Email script : if (event.parm2 == "contract_ter...
Hi there, I was asked to create aging report of Demand by State. What is aging report actually. I couldn't see any module like that in the instance. Please help me in creating and let me know if this can be done with OOB.
Once a project has an approved budget, we only need to track the actuals against the overall budget. I want to know how other people are handling this from a tool perspective. Is it necessary to update it every fiscal year? Let's say we started wi...
I need to migrate one Project in its entirety to a different instance. This should include the data from tabs like details/Financials/Notes as well as tall the related_List (such as Tasks, Resource_Plan, Cost_Plan, Risk, Issue, Actions, Decisions, Ex...
Is anyone else contending with the issue that Service Now PPM permits actual start and actual end dates to be in the future? This stems from the workflow where the Actual date is populated by the Planned date when the project task state changes. I...
I want to see only particular task type in a particular state to be showing up on time sheet portal Group Tasks Tab. I found that there is a script include "TimeCardGroupTaskSelector" called in the task selector widget. I tried adding code to the enc...
Good morning, I am having an issue understanding how ITBM/PPM allocates hours when creating resource plans with start dates that are in the past. Situation: I create a new "user" resource plan and I assign a start date of 2021-10-01 and an end ...
Is there an easy way for a user to copy a story? We have stories for testing in each environment that are almost the same except for the environment descriptions. Would be nice if we could just copy the story and edit. Any help is appreciated. Rich
