Good morning, I am having an issue understanding how ITBM/PPM allocates hours when creating resource plans with start dates that are in the past. Situation: I create a new "user" resource plan and I assign a start date of 2021-10-01 and an end ...
Is there an easy way for a user to copy a story? We have stories for testing in each environment that are almost the same except for the environment descriptions. Would be nice if we could just copy the story and edit. Any help is appreciated. Rich
Hi Team, This is regarding the one concern that I want to cross check : I want to add one field in a list view via list layout. But While I am doing that I am receiving the below message on the tool."You have personalized this list with the list mec...
Requirement:- Customer requested to arrange portfolios in parent-child relationship, so it would be easy to navigate portfolios, while populating it in demand/project record. Similar to what you already see for "category" field on knowledge article. ...
Hi there, There are few currency fields under Financial tab of a Demand form. Of those some currency fields are getting updated based on cost plan or benefit plan or resource plan. But the field Net present value doesn't get any value. When do it get...
We are in the midst of upgrading from Madrid to Paris. Understand that there are 2 new fields: Approved Start Date and Approved End Date in Project. However - just curious - for those existing projects, where will the Paris version pluck the value ...
Hiyesterday Chuck started me ok with this script:var rec = new GlideRecord('u_infrastructure_certificates');rec.query();while (rec.next()) { var now = new GlideDateTime(); var gdt = new GlideDateTime(); gdt.setValue(rec.getValue('u_cert_exp...
Hi All, I have a defect table, so i need to send a notification when new defect is created for a story, So now what should i put in "when to send condition"? Please help me on this Thanks Deepika
Hi All, I have a Story table (rm_story), so i need to create a notification on that table, so now my requirement is in the body i need to put Story number as url link to redirect to the story when we clock on that link? Please help me to achieve this...
Hello Community, I would like to understand how an ootb notification email is translated into multiple languages and how can I test it? For example, the ootb "Notification on Idea State Change" is using an email script, where the text in the body is ...
How is Total Planned Cost calculated on the Projects ? Is it the some of the Total Actual Cost / Total Planned Cost ? Or is it derived via the Functional Cost from the Cost Plan Breakdown ? When I update the Cost Plan, I wonder why the Total Planned...
Is it possible to allow users without ITBM / Agile access to see current state of Stories? While our team works using Agile and stories, not all users in the business do. Can those without access see story status?
Hello , I have a requirement to show only the project tasks which are in state "work in progress" in Time sheet portal . Present i am see all the projects tasks with different states ( work in progress , On hold , Pending , open ) Time sheet portal -...
Hi All Demand submitted are in backlog demand for a long time without addressed in my organization , as a process improvement is there a ServiceNow standard SLA for response , resolution of demands please suggest (understand the time will be esteeme...
