Does anyone use ServiceNow to create Disaster recovery plans?
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03-17-2016 07:17 AM
We are looking to replace a tool that is nearing the end of life and currently have ServiceNow. Was trying to determine if we could use it to create and maintain disaster recovery application recovery plans.
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03-17-2016 07:59 AM
James.Neale, joel_olives, jason.mckee and I won the FruDevCon13 Hackathon building such an app. Beyond just logging the plans, the plans themselves were actionable.
fruDevCon Hackathon 2013 HD - YouTube (please excuse the tired look, that was 22 hours into my day)
We had workflows set up for various disaster types, such as earthquake, floods, fire, riots, etc.
Each location could manage their "subcriptions" to various event related plans.
We had mechanisms for suggesting events (including US Geological Survey for earthquake auto-detection) and events would be promoted into crises which would trigger off the disaster recovery tasks in the associated plan.
If we had more than 8 hours to build it, we would have included features to audit which locations had not yet subscribed to various disaster recovery plans, as well as "crash test" governance.
So yes, not only *can* you, but indeed you *should*, especially if you leverage the higher value features such as Orchestration, Service Mapping, and GRC.
If you want to talk specifics, happy to talk any time.
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03-17-2016 08:37 AM
I've also seen ServiceNow used for more simple BCDR disciplines like business impact analysis. As a platform, it's an ideal home for a BCDR solution and can scale to meet the needs of any enterprise. As Robert said, please feel free to reach out.
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05-04-2017 10:36 AM
Coming in a little late into this conversation.... Fairchild provides a BCDR application via the ServiceNow Store. Fully certified built on the ServiceNow platform that the Business Continuity Institute (BCI) recognized the FairchildApp as "Innovation of the Year". Stop bye booth E41 at Knowledge17 to see it live or request a demo at FairchildApp.com. Hope this helps....
