EAC calculation differs between Classic and Workspace

TCasper
Tera Contributor

We discovered that if you don't run EAC in Classic view (when running with both Classic and New Project Workspace) the EAC in Classic does not sync with the EAC in Project Workspace.  Anyone else run into this and understand why this functions this way or how to ensure they do sync?

2 REPLIES 2

phil_bool_unifi
Tera Guru
Tera Guru

That's an interesting question.  Do you get the same cost plans in both views?  Like you, I'd expected the calculation to be done by a single engine, so it gave the same value regardless of the UI.

Vinay3
ServiceNow Employee
ServiceNow Employee

Hi @TCasper , The EAC field on the classic view requires the job to be run for the field to reflect the latest value. The workspace view dynamically calculates EAC from the cost plans visible on the screen. The only way to have them in sync is to ensure that the job runs frequently. It is recommended to switch to the new project workspace and move away from using the classic view.