Field keeps mandatory even if set to false

[Clement Dos San]

Hello,

I hide/show fields on a catalog item, but I have an issue with somes when set them to non mandatory.
By Default, they are non mandatory.

When Decomission is selected , I hide all the fields and set those one to non mandatory

At the opposite, when Comission is selected , I show the fields and set them to non mandatory.

But the fields remains mandatory when the form is loaded.
Note that the behavior is the same when fields are mandatory = false

I am the creator ot he catalog item so I can say there is no other place where the fiields are configured, even in a script.
The name of the fields are enough particular so I pretty sure they are not used of the catalog and configured inadvertently
Thank you for the help.

[Siva Jyothi M]

Can you try onload client script making the variables mandatory false.

[Clement Dos San]

Hello, I have already a catalog ui Policie which make the fields mandatory on loading.
But I still tried the catalog client script on loading but it does not work

Thank you

[SimonD]

Hello Clement, 

you don't need to have a client script for this.

You only need to have 1 ui policy for what you are trying to achieve.

Take your first ui policy where type_of_request is Decommission and click "Reverse if false".

If you want your variables to be mandatory when type_of_request is Commission, set Mandatory to False on all you variables in the ui policy actions

Hope it helps

Simon

[Clement Dos San]

Hi @SimonD 

I can't use this feature given how my cat item is made.
I manage myself field's properties with Catalog Ui Policies and using the "reverse if false" feature will break that.

Thank you