Hi, I am looking to set different rules based on the 'project' type selected for billable cost centres.ie. normal projects will go to the cost centre listed on the project but other project types will go to the users home cost centre.Is there a way t...
can you please help out how can we add one user into multiple sso group from the workflow orchestrion or let me know any another way we can achive
Hi, Looking for quick help related to 'Approval Required' field on Demand Decision field. There is a question from customer that how/who does this Decision gets routed when 'Approval Required' is Yes on the Decision. Can someone help/ explain what is...
Hi Community, We have started using the New Project Workspace and on the RIDAC page we noticed that for some of the records (Issue, Action, Request Change), State field displays 2 custom choices which we hid from the form via a Client Script. Basical...
Milestones created in SPM are not visible within the SPW interface.We are trying to create a Milestone record to select the checkbox milestone or key milestone in the Project task. But no record was created in the SPW sn_align_core_project inside th...
Hello All,I've installed Teamspace1 plugin and I'm seeking advice on how do we integrate TeamSpace and Portfolio planning Workspace. The below link has been kept as a reference yet I would like to know how to proceed with this further. The documenta...
I want to be able to compile together a table where I can visually see roles and permissions based on tasks. For example, I can use the Access Analyzer to view CRUD permissions based off a selected table, export them to excel and create a table. Howe...
Hi All, I came across this application when I was setting up SPM for a demo. It looks interesting, but I can't find any specific documentation for it. Can someone please point me in the right direction to find out more information? ServiceNow Store -...
SPM is based on which best practices?For example, ITSM is a product based on the best practice of ITIL.
How to measure the time from the initiation of work to its completion of the story based on state. State includes ready, work in progress, Testing, UAT testing . It includes both active and idle time. In brief, have to calculate each state duration o...
Hi, My instance has been down for more than a week, it is showing the below messages! The instance is offline. Please check again in a few minutes. Developer Instance is undergoing unscheduled maintenance. Get Notified when your PDI is available. Wha...
i want to hide the preference section,whenever demand is created from idea.through script include and client script
Hi all, What is the role name for Idea User Role Title? My organization is planning to extend Idea SPM access to everyone in the organization and will require them to have permissions to only:Create and submit idea.Views idea.Vote on idea.Filter ide...
Hi All, We are currently experiencing the Screening phase of Demand move automatically to Qualified when all the stakeholders finish to fill their assessments. Is this the Out of the Box behavior in ServiceNow for Demand? Our process requires a techn...
Hi The Scrum/Agile department at our company is looking for a way to view story dependencies between Scrum teams that use sprints to track their work and RTS (run the shop) teams that don' track their work against Sprints and only use stories. Ideall...