Flow Designer Error - Invalid values/ records

SimKunW
Tera Contributor

Some of our workflows run into error that we cannot locate the root cause and respective solution. We would like to know what those errors are and how we can fix them.


The below errors are using existing records which should not be invalid. And even if we submit the form on portal and trigger the flow, same error takes place.

 

1)
SimKunW_8-1744882872907.png

2)
SimKunW_9-1744882904936.png

3)

SimKunW_10-1744882923411.png

 

Thanks a lot!

4 REPLIES 4

J Siva
Tera Sage

Hi @SimKunW 
it would be great if you share the actual step configuration instead of just showing the error pics.
Regards,
Siva

SimKunW
Tera Contributor

Hi @J Siva, below are each of the step configuration, thank you.

Side note: We also tried removing the step and re-adding the configs, still no luck.

 

1)

SimKunW_5-1744885134902.png

SimKunW_11-1744885420132.png

 

 

 

2)

SimKunW_7-1744885206636.png

 

SimKunW_13-1744885600777.png

 

SimKunW_12-1744885496266.png

 

 

3)

SimKunW_10-1744885279787.png

 

SimKunW_9-1744885257254.png

 

 

@SimKunW 

Ensure your flow runs as System User.

if your variable is of type Reference to "Business Application Request" then perform a lookup first on that table with condition as

SysId = Get Catalog Variable->Variable->SysId

Then use "Update Record" action

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
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