For My Work in ITSM can you see the CWM tasks?

LoriLutz
Tera Contributor
 
2 REPLIES 2

SANDEEP DUTTA
Tera Patron
Tera Patron

Hi @LoriLutz ,

‘My Work’ consolidates all your tasks—from projects, demands, RIDAC items, stories, and CWM tasks—into one streamlined dashboard. 

You won't see ITSM works.

 

Thanks,
Sandeep Dutta

Please mark the answer correct & Helpful, if i could help you.

Sunil B N
ServiceNow Employee
ServiceNow Employee

Hi Lori,

 

Currently you will not be able to see other non-SPM tasks(like incidents and so on) under "My work".
Please be note that this is on roadmap as a high priority item. Soon you will be able to see all types of tasks here.

Thanks and regards,
Sunil B N