FTE based on resource schedule ?

Aayushi tandon
Tera Contributor

Hii ,

i need some suggestion.

When we use FTE  in resource plan , planned hours is calculating based on resource schedule (Average daily FTE hours).i have requirement , when i am using FTE in resource plan in place of these resource schedule, will use the project schedule.

For example :- now as a OOB : if resource schedule having 9hrs for the resource . and when we try to request for these resource in way of FTE , will take 1 FTE = 9 planned hours.

But i need if project schedule is 8hrs , and when  we try to request for any resource in way of FTE , will take 1 FTE = 8hrs. based on my project hrs.

is it possible , can we achieve this or we have any OOB functionality for these?

Thanks in Advance!

 

1 REPLY 1

Namita Mishra
ServiceNow Employee
ServiceNow Employee

Hi @Aayushi tandon ,

Thanks for raising your point in community portal.

I would first like to share that as a best practice I would not advice you to adjust the FTE based on your project schedule. In case you go this route, think about a situation where every time you have to ask for a resource, you need to adjust his / her FTE based on the project schedule - every project is of different duration. Worst case scenario - If a project is of 2 years and you need to ask for the resource - I mean really tough in this case.

However, I understood your ask that you need the resource just for 8 hours and not for 9 hours because the work is of 8 hours. This can be achieved easily by raising the request in hours rather than FTE.

Typically the resource request is raised by PM because they know for how many hours the resource is required. In this particular case, PM can raise the resource request in hours and ask for 8 hours rather than 1 FTE.  Resource Manager (RM) can also then confirm / allocate the resources for 8 hours.

Hope this answers the query. If yes, please mark the response as Correct Answer / Helpful.

 

Thanks,

Namita Mishra