How a test case can be automatically created in ServiceNow after Story has Tagged for the release

Dev Bisht
Tera Contributor

‎02-13-2025 09:15 AM - edited ‎02-13-2025 09:16 AM

Currently, our process requires us to manually create test cases for each story that is part of an upcoming release. For instance, this weekend we have 30 stories scheduled for release, and we need to manually create 30 corresponding test cases for the AVP to validate each story after post-release.

 

I would greatly appreciate your assistance in understanding how we can automate the creation of test cases for each story once it is tagged for the next release.

 

Additionally, it would be extremely helpful if you could provide an example of the steps and process flow required to achieve this.

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Viraj Hudlikar
Giga Sage

‎02-17-2025 03:10 AM

Hello @Dev Bisht 

 

Have you given a try something or still figuring out?

 

Here is something I am thinking of to give a start for your requirement the process flow might look as:

  1. Trigger: When a story is tagged for release.
  2. Action 1: Create a new test case record.
  3. Action 2: Set the test case fields using data from the story.
  4. Action 3: (Optional) Notify the relevant stakeholders that a test case has been created.

Now by giving more thought process on this example try to create a sample flow design and proceed if stuck or any blocker do let us know we are here to guide you. 

 

If you are new to flow designer i would recommend going through this course Flow Designer: Introduction - Now Learning.

 

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

 

Thanks & Regards
Viraj Hudlikar.

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