How best to account for holidays on time sheets (Time Sheet Portal)?

Carissa Kreinbr
Tera Contributor

We just started using ServiceNow for time tracking and I'm trying to determine the best way to add a Holiday to timesheets. Ideally, it would be nice to have it automatically populate in the Time Sheet Portal so the user doesn't need to add it. Is this possible? Is there a schedule that gets created by the system admin, and if so, where should I tell them to go? Is there any documentation for this?

 

Thanks for any guidance on this!

2 REPLIES 2

Angela Olson
Tera Expert

We make our users enter the time and they use the Time Off category.  Nothing is automated and so far that has worked fine for us.  

Thanks!