How is the assessment data calculated when it's driven from an assessment template?

[Shahed1]

How is the assessment data fields (value, risk, impact, t-shirt size and total score) is calculated when it's driven from an assessment template? 

[Rajesh_Singh]

Hi Shahed,

PFB the great article by @Rae Ann Prasnicki  (Refer the PDF attachment from page 5 onwards)

Link : https://community.servicenow.com/community?id=community_article&sys_id=9a89c958dbfadc10fb115583ca9619bd 

Do mark this response as correct & helpful if that answers your question.

Thank you!
Rajesh Singh

[Dhiren Aghera]

Hi Shahed,

OOTB Demand Assessment is a very useful tool to collect assessment data from stakeholder's. This data is used by the Demand/Portfolio/PMO team to prioritize the Demand pipelines using the Demand Workbench.

To keep it simple -

1. Demand Assessment's has various Metrics Categories viz. Strategic Alignment, Value, etc. 
2. Each Metric Category will have Assessment metrics to collect the data either through script or assessment method
3. Data collected is used to calculate the normalized value and Rating for each Metrics category (item no 1)
4. The Value, Risk and T-shirt size score is used to plot the data in the Demand workbench
5. The Assessment gets triggered when a demand moves to Screening state to the stakeholders
6. Once the assessment is completed
• the Risk, value and Size score are calculated and updated in the Assessment data tab
• the Demand moves to Qualified state
7. Also make a note that if  a demand is reset back to Draft then all existing assessment gets cancelled and new assessment is generated 

Also do refer to this great community posts from @Rae Ann Prasnicki and @Miguel Donayre - 

Link 1 & Link 2

Hope this helps

Mark my response as helpful/correct accordingly to help other community folks.