Hello, We’re in the middle of exploring the Capacity/Resource Planning modules in ServiceNow and trying to figure out how best to use them to support broader resource and demand planning across IT. If your org (especially anyone in Healthcare IT) fee...
I am just playing with Unified Backlog in my PDI and I have noticed that every task has its own icon in the backlogHow could I customize these icons? I have tried to find it in the documentation but I could not get it
Hi, have you encountered situations when the project tasks, created from the planning console, have been duplicated?The steps followed by the person having this issue are:Opened the Duplicate Test project to access the planning consoleOpened the plan...
What is the plugin I need to install for SPM professional.
I'm attempting to set up the Atlassian Jira Integration for Agile Development plugin, but I'm encountering issues connecting. The Docs article (Connecting Agile Development to Jira) indicates that Basic Auth needs to be used, but Atlassian seems to ...
Hello Everyone, Can anyone explain how the exchange rates work at G1 and G2? I would appreciate any help!Please refer the attached screenshot. Thanks!
Hi,We have created a new guided setup (adoption service / guided setup) and would like to change the default welcome page to a personalized one. Alternatively, is there another way to navigate directly to the best practice guide step?Thank you for yo...
Is there a way to delete multiple task dependencies from multiple rows in one action?
When trying to open the actions from sys_hub_action_type_definition table, it's opening to workflow studio. Question : How to trigger these actions? Attached screenshots for reference.
I've figured out how to create filters in the New Project Workspace but not how to delete them. Has anyone else figured this out? I made one and realized I didn't like its name. So I saved one using the new one I like but would like to remove the o...
Hello, In my portfolio plan in the portfolio planning workspace, I can't differentiate between projects and subprojects-- they all just appear as projects. I want to show only the projects, or only the subprojects on a given roadmap. The sn_align_co...
We have started using Resource Assignment and we have noticed the hours are being front loaded. The resource plan says even but when we look at the hours of the resource assignment it is only putting hours in the first 2 weeks of the month and then l...
Hi all, I am in the process of testing Agile Development 2.0 on our development environment running Xanadu. Everything works up unit I click "Start Sprint" at this point I am taken to the sprint tracking page and nothing is generated vtb wise. All...
We are utilising the Strategic Planning Workspace with a product lens. With the introduction of Scrum Programs, I am looking for a way to create a backlog that only includes EPICs that have been prioritised (ie. exclude those that have a planning sta...
Hello,i've been asked to scout a ServiceNow - Anaplan integration scenario, in order to move program information from and to ServiceNow.i checked Integration Hub spokes list and i cant find Anaplan.Can you confirm that we don't have any available spo...
