how to generate notifications by using ui action

[Shantharao]

hi folks,

how to trigger notifications/emails from ui action.

regards

burra

[ramireddy]

You can use Events & Notifications to send emails via UI actions. Please check below link about events email notifications

Events and Email Notification - ServiceNow Wiki

Once you set up them, from your UI action script, you can invoke the events like below.

gs.eventQueue('Event name',null,param1,param2);

[Chuck Tomasi · Accepted solution]

Hi Burra,

To add to Ram's message, an example might look something like this:

The form context menu only appears if the condition is true. When the menu option is chosen, an event gets triggered. If there is a registered event, and a notification responds to that event, then your notification is triggered.

More reference:

Event Registry - ServiceNow Wiki

UI Actions - ServiceNow Wiki  

[nitin_kumar]

Hi,

You can achieve this in three steps

1. Create an Event.

2. Create a Notification as per your requirement and use the created event as the trigger.

3. Create an UI action which fires your event with a single line of code ie.,

gs.eventQueue('event_name', null, parm1, parm2);

Email Notifications - ServiceNow Wiki

Events and Email Notification - ServiceNow Wiki

Thanks,

Nitin.

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