how to include the Idea Number in the email subject of @ mention notifications, but only for the Ide

vivek11
Tera Contributor

3 weeks ago

Hi Team,

 

 

Include Idea Number in @ mention email subject Only for Idea table,

 

Using normal conversation id methods on the mention records doesnt appear to be working. So will need to review some other options Reviewed and proposing some options to allow this to natively work. 1. Change the idea display field to be the idea number 2. include the idea number in the subject (possibly via conditional script)

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Richard Kiss
Tera Contributor

3 weeks ago

Hi @vivek11 ,

You can add an email script to the Message HTML of the notification. The script can access the record on which the notification runs, and if that is an idea then you can overwrite the subject to whatever you want. If it is not an idea then do nothing, so everything else stays as it is.

Regards

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