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04-14-2025 09:52 AM
Greetings friends, I recently installed several plugins under the SPM sections to have my own sort of makeshift SPM instance. Unfortunately I am not quite sure how to actually get to the plugins or use them together. I tried going through creator studio, but I didn't find a way to access them. I also already have a developer instance opened and I'm the admin. Thanks.
Some of the plugins i installed for reference
- PPM Standard (com.snc.financial_planning_pmo)
- PPM Standard Multi Currency
- Application Portfolio Management (com.snc.apm)
- Demand Management
- Project Management
- Agile Development 2.0
- Agile Development - Unified Backlog
- Organization Extension (com.snc.organization_extension) plugin
- Read only roles for Agile 2.0 (com.snc.agile_read_roles) plugin
Solved! Go to Solution.

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04-15-2025 12:10 AM - edited 04-15-2025 12:29 AM
Hi @OlubunmiJ ,
ServiceNow plugins are add-ons that extend the platform's core functionality. They enable specific features, applications, or integrations tailored to different business needs.
You won't see the plugins themselves in Creator Studio—they’re more about enabling modules in the application.
Looks like you're setting up Strategic Portfolio Management (SPM) environment—great move. Since you've installed a bunch of SPM-related plugins (like PPM, APM, Demand, Agile), you’ve got a good foundation.
In your list you have mentioned
- Application Portfolio Management (com.snc.apm) however starting Xanadu release, com.snc.apm refers to Enterprise Architecture.
Here are a few tips to get started:
1. Refer the Documentation: For a better start with understanding of different modules, I would recommend you to refer documentation.
A) List of applications and features refer this link. This will provide insight into each of them.
B) 'Organizational Plugin for SPM' and 'Read only roles for Agile 2.0' plugin details can be found here
C) PPM Standard (com.snc.financial_planning_pmo) plugin - details can be found here.
Certain plugins get installed on installing PPM Standard plugin, to get a list of the included plugins, refer this link
2. Access the Modules
You can try the following:
-
Workspaces -> Project Workspace → for getting the projects.
-
All -> Demand → Demands -> All -> for getting the list of demands
-
Workspaces -> Enterprise Architecture Workspace → for enterprise architects' workspace
-
Workspaces -> Strategic Planning Workspace →to manage product feedback, portfolio planning, and enterprise agile planning for your organization. You can evaluate product performance, align work with strategy, and scale your Agile framework from this workspace.
In case you have SPM Standard license, you will get Portfolio Planing Workspace (and not the Strategic Planning Workspace. This is part of SPM Pro license) -> Portfolio planning workspace, provides traditional product and portfolio management by prioritizing work and visualizing plans. You can easily & effectively plan, track, and manage work for projects and demands from this centralized workspace.
3. Check Roles
Even if you're admin, some of the modules rely on specific roles (like it_project_manager
, pps_admin
etc.). Make sure user has required roles to view and interact with specific modules.
4. Data Setup
Out of the box, many of these apps require some basic data setup—like creating portfolios, demands, or applications—before you see anything meaningful. You can start by:
-
Creating a Demand
-
Linking it to a Project
-
Managing it through a Portfolio
Hope this helps and if it does, please mark the response as correct response.
Happy SPM Learning !
Thank You!
Namita Mishra

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04-15-2025 12:10 AM - edited 04-15-2025 12:29 AM
Hi @OlubunmiJ ,
ServiceNow plugins are add-ons that extend the platform's core functionality. They enable specific features, applications, or integrations tailored to different business needs.
You won't see the plugins themselves in Creator Studio—they’re more about enabling modules in the application.
Looks like you're setting up Strategic Portfolio Management (SPM) environment—great move. Since you've installed a bunch of SPM-related plugins (like PPM, APM, Demand, Agile), you’ve got a good foundation.
In your list you have mentioned
- Application Portfolio Management (com.snc.apm) however starting Xanadu release, com.snc.apm refers to Enterprise Architecture.
Here are a few tips to get started:
1. Refer the Documentation: For a better start with understanding of different modules, I would recommend you to refer documentation.
A) List of applications and features refer this link. This will provide insight into each of them.
B) 'Organizational Plugin for SPM' and 'Read only roles for Agile 2.0' plugin details can be found here
C) PPM Standard (com.snc.financial_planning_pmo) plugin - details can be found here.
Certain plugins get installed on installing PPM Standard plugin, to get a list of the included plugins, refer this link
2. Access the Modules
You can try the following:
-
Workspaces -> Project Workspace → for getting the projects.
-
All -> Demand → Demands -> All -> for getting the list of demands
-
Workspaces -> Enterprise Architecture Workspace → for enterprise architects' workspace
-
Workspaces -> Strategic Planning Workspace →to manage product feedback, portfolio planning, and enterprise agile planning for your organization. You can evaluate product performance, align work with strategy, and scale your Agile framework from this workspace.
In case you have SPM Standard license, you will get Portfolio Planing Workspace (and not the Strategic Planning Workspace. This is part of SPM Pro license) -> Portfolio planning workspace, provides traditional product and portfolio management by prioritizing work and visualizing plans. You can easily & effectively plan, track, and manage work for projects and demands from this centralized workspace.
3. Check Roles
Even if you're admin, some of the modules rely on specific roles (like it_project_manager
, pps_admin
etc.). Make sure user has required roles to view and interact with specific modules.
4. Data Setup
Out of the box, many of these apps require some basic data setup—like creating portfolios, demands, or applications—before you see anything meaningful. You can start by:
-
Creating a Demand
-
Linking it to a Project
-
Managing it through a Portfolio
Hope this helps and if it does, please mark the response as correct response.
Happy SPM Learning !
Thank You!
Namita Mishra

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04-30-2025 01:08 PM
Hi @OlubunmiJ ,
Glad that you found the response correct.
Happy SPM Learning!!
Thanks,
Namita Mishra