I want to set reference currency as EUR but preserving multicurrency

[jordimsant]

Hi everyone,

I’m trying to implement multi-currency in my ServiceNow instance, but I’ve run into some trouble.

I want to set EUR as the reference (base) currency, but all posts and documentation say that I need to enable Single Currency mode. However, enabling Single Currency mode completely defeats the purpose of using multi-currency, which is what I actually need.

So my questions are:

• Is it really mandatory to enable Single Currency mode just to redefine the reference currency from USD to EUR?
• If so, how is multi-currency supposed to be implemented correctly?

Any clarification, best practices, or real-world implementation advice would be greatly appreciated.

Thanks in advance!

[jordimsant · Accepted solution]

I think I found the answer by myself. To solve this issue, one only has to associate a system locale to the instance. Go to System Localization and will see the following property:

It can also be found in sys_properties by looking for glide.system.locale property. In my case, I have chosen es.ES and currency fields automatically have become € by default. I hope I helped!