Idea form when accepted should create a demand and request item. How can I achieve that?

Vaishnavi35
Tera Guru

Hi,

 

There is a requirement.

I have to build an Order Guide, that creates an Idea in the back-end. 

1. In the Order Guide, when one of the choice is selected, we fill the form and submit it. It will create an Idea.

- Once idea is accepted, it should create a "DEMAND" and "RITM(Request item) as well.

- Request item should contain the Demand Number and the same fields n its values we filled on the form when submitting the Idea.

Is it possible to do this? Help?

 

Thanks,

Vaishnavi

 

1 REPLY 1

Kieran Anson
Kilo Patron

Hi Vaishnavi,

Order guides are for service catalog request management only. From your description, you want a record producer which results in an idea being created. Depending on what you mean by "accepted" (state change? approval?) you can use flow designer to create a resulting demand record