Idea form when accepted should create a demand and request item. How can I achieve that?
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05-24-2024 10:31 AM
Hi,
There is a requirement.
I have to build an Order Guide, that creates an Idea in the back-end.
1. In the Order Guide, when one of the choice is selected, we fill the form and submit it. It will create an Idea.
- Once idea is accepted, it should create a "DEMAND" and "RITM(Request item) as well.
- Request item should contain the Demand Number and the same fields n its values we filled on the form when submitting the Idea.
Is it possible to do this? Help?
Thanks,
Vaishnavi

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05-26-2024 08:43 AM
Hi Vaishnavi,
Order guides are for service catalog request management only. From your description, you want a record producer which results in an idea being created. Depending on what you mean by "accepted" (state change? approval?) you can use flow designer to create a resulting demand record