Idea Record Migration to New Idea Portal

[snolan]

Working with a client that is migrating to New York and want to use the new Idea Portal.  I wrote a script that created 'im_m2m_idea_category' mapping records that tie existing ideas to categories.  The old ideas are still not showing in the portal.

All the documentation says regarding migrating of ideas is:

'Map your existing ideas to the relevant categories. You then write and use a script to create m2m mapping in the [im_m2m_idea_category] table between existing ideas and categories.

Note: You must map existing idea with appropriate categories for your ideas to appear in the Idea Portal.'

Is there another step that we're missing?

[Yury5]

Faced this problem too. I'm find out mistake is invoked "IMQueryService.getIdeaById" as a part of "IM Idea Detaled View Wrapper". Server script set "data.hasPermissions = false". You should add to your script gr.setValue('marked_for_delete', false); and rewrite this field or try to set this value to "true" and back to "false" manually. I tend to think it`s internal ServiceNow engine error.
After this action I saw detailed record of Idea in Portal without error.

[H_Halim1]

Hello,

The module is necessary for ideas to appear in the Idea Portal, since the module ID is used as a URL parameter (/idea/?id=ideas_list&sysparm_module_id=internal). So logically, if you enter a bad module ID you'll get an error accessing the idea.

The Idea [im_idea_core] table is listing all ideas of extended tables. So by default the ideas you see in this liste belongs to the [idea] table, or a custom table extending the core table.

You need to create a new module with a valid ID, that will be linked to a table extended from the Idea [im_idea_core] table.

Take a look at the official Servicenow Doc: https://docs.servicenow.com/bundle/newyork-it-business-management/page/product/innovation-management...

[velvet]

I added fields and was able to have all my ideas on the portal.  I created a record producer for the idea form with the new fields. Then I went on the Idea portal page and added anew widget of type Icon Link and mapped it to the record producer.  Then go to the list of ideas and show the column "module" make sure all of the idea have internal for the module.  That way all active ideas show on the portal.

[holly-t]

Can you contact me? I am trying to do this same thing. Thanks.

[kjain]

Hi I am facing the same issue my old ideas are not visible on the portal.