Hi, How to manage campaigns in ServiceNow - Idea Management? E.g. Sending an email to all recipients with a link to the "Create new Idea" form in the Idea Portal; in the form I imagine a new custom field called "Campaigns" from where the users can as...
Hi Everyone, We are working on implementing ServiceNow - Jira integration using spokes. We have established the connections and tested it.We are able to create project/update projects in Jira. We recently had another ask from the client where we are ...
Hello,We experience after opening the Project in the Project Workspace, the L2 menu is not displayed and the below message is present: Unable to load menu, Please navigate to project from home page.Anyone experienced the same /could advise what to do...
Hi, we've run into an issue when trying to set-up portfolio and resource management. For some reason, the create resource card view is not visible in resource management workspace, even though the user has both resource_user and resource_manager rol...
Hello All,In the New project workspace the status reports is not available/visible for the same project but it is available/visible in the Classic project workspace. Can anyone please help me with reason.
I need to configure the new idea portal that is public. I want to change the fields, labels and CSS on it. How can I do that? It doesn't seem possible. New York Idea Portal Documentation
Hi All, When I used 'GlideHistorySet' in one of the script include in my scopped application am getting the below error. "Exception Message: JavaException: java.lang.SecurityException: GlideHistorySet is not allowed in scoped applications" May I kno...
In the SPM module, I created a new field called 'Template' on the Project table form. When a user selects a template using the 'Apply Template' UI action, I want the selected template name to automatically populate in the 'Template' field on the form...
On dmn_demand form we were using custom RICE framework and for which we created a custom fields to store attribute values which was used to calculate final score value. Now we are switching to SPM and want to use SPW (strategic planning workspace) to...
Hello, In SPM planning I am adding project tasks to visual task boards.Where in the planning module view can I see if I have added a project task to a visual task board?I suppose I could append to the short description something like (VTB) to show i...
Hi Community, I have a problem with parent task for a projetc in SPM : a parent task does not close while all child tasks are closedAny advice ?thx for you help
The client tells me they need these two factors (CPI and SPI). Can someone help me determine if this comes from CAJA or needs to be developed?Thank you.
We have worked hard to implement demand process where all new ideas need to flow through. We continue to see "raw projects" or PRJ records created and bypass our demand process. We thought we could easily set security access to prevent that, but it...
How are organizations approaching those work efforts that may not be a formal project run by their PMO but large enough to utilize Resource Planning? Agile doesn't work because it uses story points and CWM doesn't work because it doesn't use RPs and ...
Hi,We have a requirement when we're updating the planned end date on a project task, to copy that value to the planned start date. I've done this via a client script. However, if it's a Milestone task, the value in the tick box is getting removed. I...
